Returns and Exchanges
Returns and Exchanges by Mail
Updated: May 22, 2020
If you are having trouble getting your FixnZip to work, please visit our How to Use page. Returns and exchange instructions are listed below. See the FixnZip Guarantee page for our warranty and satisfaction policies.
If you’re not completely satisfied with the FixnZip, return within 30 days for a full refund (or exchange). To ensure proper handling and credit:
-Provide reason for return and item you were trying to repair
-Include packing list or Order Info (order # and customer address)
-Send returns to: